At FTC's Request, Court Permanently Shuts Down Massive Cramming Operation; Orders Defendants to Refund Almost $38 Million in Unauthorized Charges Placed on Consumers' Phone Bills
At the request of the Federal Trade Commission, a U.S. district court has permanently shut down the illegal operations of a firm that placed bogus charges on the telephone bills of thousands of small businesses and consumers for Internet-related services they never agreed to buy. The court has barred the defendants from charging consumers’ telephone bills and barred them from telemarketing unless they get prior approval from the FTC and the court. It also ordered third parties through which charges were placed, including local exchange telephone companies, or LECs, to return money in escrow to consumers, and ordered the defendants to pay nearly $38 million in restitution for consumers. In January 2010 the FTC sued Inc21, charging that the company hired offshore telemarketers to call prospective clients to sell its Web-based services. The defendants then used LECs to place charges, usually between $12.95 and $39.95 per month, for those services on the phone bills of consumers and busi...